The Zappos Insights Team

It all started when Tony decided to be completely open and transparent about how the Zappos Family does business. So many businesses not only wanted to learn the "what," they wanted to learn "how" we do what we do. So, we assembled our all-star team and launched Zappos Insights (ZI) to give you all the tools you need to develop the culture you desire.

Check out the team below.

Tony Hsieh

Tony Hsieh

CEO of Zappos.com, Inc.

Zappos Insights was the brainchild of Tony.  He is quoted as saying, "If you get the culture right, everything else will follow naturally."
 

Christa

Christa

HR & Zappos Insights Senior Manager

Christa works with this Zappos Insights crew to help the team share the Zappos culture with the world!

Trevor

Trevor

Marketing Magician

Uses the interweb to share the cultural learnings of Zappos with the world.

Marcela

Marcela

New Hire Training & Zappos Insights Manager

Marcela spends her time wrangling the Zappos Insights crew and loves sharing the Zappos culture with visitors! 

Emaile

Emaile

Events Samurai

Emaile is behind the scenes making sure you have a WOW experience before you even know it!

Amy

Amy

Events & Tours Logistic Ninja

Amy takes care of booking tours and setting up Culture Q&A’s with ninja like skills.

Jon

Jon

Culture Evangelist

Jon presents to companies by taking the culture show on the road.

Kelly

Kelly

Z'wiss Army Knife

Kelly is like the White Rabbit, guiding Bootcamp guests on their journey to creating amazing company culture and great customer experiences.

Mike

Mike

Web Administrator

Mike quarterbacks the Zappos Insights Web site to make it easy and accessible for our guests.

Augusta

Augusta

Life/Goals Coach

Augusta will help "you" focus on your personal values and discover your higher purpose to achieve your goals.

Marissa

Marissa

Mission Control

Marissa WOWs the Insights team through numbers and metrics.