Culture Exchange

3 Steps to Identifying Personal Core Values



Since Zappos HQ is based in downtown Las Vegas, we’re no strangers to Elvis sightings, and the King himself had some wise words about more than just hip shaking. “Values are like fingerprints,” he said. “Nobody’s are the same, but you leave ‘em all over everything you do.” Personal core values are intrinsic beliefs that affect how we interact with the world around us. In a previous post, we talked about the benefits of identifying core values, but how does one go about it? 

What Does Hiring for Culture Fit Really Mean?



The term ‘culture fit’ has become commonplace in today’s workplace, but what does it really mean? With all the investment that organizations put into the training and retention of new hires, hiring the right person is crucial from the get-go. Tools such as culture fit interviews can help companies - and applicants - find the right fit.

5 Inexpensive and Effective Team Building Ideas



The benefits of regular team building are well documented, from increased productivity and better communication to more team support and less conflicts, but how do you make them a priority without breaking the bank? The standard of getting drinks after work can get old (and pricey) pretty quick. Not to mention, you can lead your co-workers to a happy hour, but you can’t make them mingle. Mix things up with some creative yet inexpensive team building ideas.

3 Tips to Creating Better Connections with Your Candidates


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Few experiences induce more fear and dread than that of the job interview. Ironic, isn’t it? ‘You have a job opening! I want that job! Let’s make this happen!’ Ah, if only it were so easy. Quite the opposite, the interview process itself is anything but easy for either party, and can often make people feel anything but themselves. Countless interview tips and tricks exist for hopeful applicants to pore over, from attire to speech to body language. So as a recruiter, how do you get a candidate to relax and be themselves so that you both can make the most out of the interview process? 

Zappos Insights Announces its Latest Offering in Culture and Customer Service Training: The School of WOW!



Designed and refined after years of custom events and participant feedback, the newly launched School of WOW has two offerings: one for customer service leaders and one for frontline employees.


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