Culture Exchange

My Entire Life I've Been a Doodler



During elementary school, I’d spend class doodling strange monsters or made-up superheroes saving the day. For me, this was my escape from a world in which I was bullied and relentlessly made fun of; kids are mean and there’s no guidebook for public school survival. The only coping mechanism I realized I had was the pencil and a piece of paper, so I focused on that made-up world instead. 

The Importance of Staying Connected to Your Customers



There’s a plethora of examples of what happens when a company loses touch with its customers, what they want, and its brand identity. Any infamous PR disasters come to mind? Like any relationship, that of a company and its customer needs constant nourishing if it's going to survive, and if you don’t treat your customer right, there’s another company out there who will.


How Having a Higher Purpose Can Strengthen Your Company



While it can be tempting for a company to focus solely on profits, research suggests that companies can achieve more than just increasing their bottom line when they also focus on a higher purpose.

5 Benefits of Getting to Know Your Team



With only so many hours in a day, the concept of a manager spending 20% of their time with team members may seem counterproductive. But investing that small amount of time to build relationships has several benefits that pay off in the long run.

How Does Zappos Encourage Employee Development?



While recruiting top talent is always front of mind for most companies, focusing on employee development can often fall to the wayside. Offering training resources for employees to grow and hone their skills can be an invaluable asset to any organization. Zappos Core Value #5, Pursue Growth and Learning, encourages Zappos employees to always be growing, both personally and professionally. One way that Zappos helps them do this is through a department created specifically for employee development, ZapposU.

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