Archive for June, 2010

We had a few of us from the Zappos Family learn from Andy Sernovitz, author of Word of Mouth Marketing, teach us some tips and tricks to get Zappos.com customers talking. He has some great advice for inexpensive, fun, and interesting ways to make word of mouth marketing work for you, too. Listen to our interview and check out the book to see what simple things you can do to keep your business in the front of your customers’ minds.

For more on Word of Mouth Marketing check out Andy’s blog damniwish.com, and the Word of Mouth Supergenius Conference, at which Andy and Tony Hsieh will be keynote speakers.

Also, check out how Andy is using word of mouth for good and not just marketing here, and donate to Charity: Water. 100% of the donated funds go straight to creating lasting water sources like wells in places where it’s needed most.

You and your business can have the recipe for The Zappos Family secret sauce.

Learn from Zappos Insights on how a company was started from an idea and less than ten years later grew to hit over one billion dollars in gross merchandise sales.

What’s the secret sauce?

We just launched a new monthly membership offer to give you a peek into The Zappos Familly culture, processes, and learn about what has and hasn’t worked for us from our experience!

Here are 5 reasons to join Zappos Insights today.

1. Ask us any question about how to solve a challenge with your business or about how we’ve built our strong company culture.
2. Get access to The Zappos Family’s Leadership team.
3. Connect with other like-minded companies who are committed to growth, customer service, and culture to network and share ideas.
4. Participate in discussions and learn from best selling authors and business leaders.
5. Download the tools, templates, processes, and secrets that The Zappos Family uses.

We’ve made it affordable at $39.95 USD monthly subscription to give you total access to ask us any question and give you ideas on how you can build a strong company culture and grow your business.

We want to share the recipe to what makes us happy in The Zappos Family and share it with the world. We’re on a mission to inspire happiness throughout cubicles and workplaces around the world.

If you sign up and for any reason you aren’t satisfied, you can cancel your subscription anytime after 30 days. We want you to be happy with your investment.

We’ve invited you to tour our office to take a peek into the magic. Now we invite you to continue the conversation and engage with us online to share, learn, and inspire each other.

Learn more about our new monthly membership offer. Click Here.