Training

2 Day Boot Camp Event

If you are a leader who is serious about creating and maintaining positive change in your workplace, the 2 Day Boot Camp is for you. The two days that you will spend with the Zappos Family will give you a full immersive experience, allowing you to learn and live the Zappos culture. Get key takeaways that will assist you in cultivating your company culture, get all of your questions answered, and have a lot of fun while doing it.

View Schedules & Register

Price: $4,997 per person

What You Will Learn

  • Step-by-step instructions to enrich your company culture.
  • The process of creating a roadmap to developing, and implementing values for your business.
  • The importance of how and why the Zappos Family implemented core values, and why doing so has allowed us to be a Fortune 100 Best Companies to Work for!
  • Customer Service: The exact techniques the Zappos Family uses to WOW customers and keep them coming back. Sit in on 1.5 hours of real time conversations with customers and how to get your customers talking about you.
  • Meet with Senior Managers and experience effective management techniques including affordable ways to reward your team members.
  • Hiring and Recruiting: Learn high leverage techniques to get the best culture fit and why the on-boarding process is so important to your company in developing positive, long term, and happy team members.
  • Pipeline & Training: How to develop leaders without even training them.  Learn how to inspire your team members and create passion in the workplace for increased productivity.
  • Zappos Insights: Answers to your direct and specific questions that are unique to your company.          

 

Event Dates

May 23 - 24, 2012 Register
June 27 - 28, 2012 Register
July 25 -26, 2012 Register
August 29 -30, 2012 Register
September 26 -27, 2012 Register
October 24 - 25, 2012 Register
November 14 -15, 2012 Register

 

Agenda

Hotel accommodations will be provided by Insights at Green Valley Ranch Resort and Casino (GVR) Tuesday and Wednesday nights.

Tuesday

  • 5:00pm - Meet and greet with Zappos Insights staff and participants - Location to be announced.

Wednesday

  • 8:00am - Shuttle pick up from hotel to Zappos.com, Inc. headquarters.
  • 5:00pm - End of day 1
  • 6:00pm - 8:00pm - Dinner

Thursday

  • 8:00am - Shuttle pick up from hotel to Zappos.com, Inc. headquarters.
  • 4:30pm - End of day 2
  • 5:00pm - 7:00pm - Happy hour

Testimonials

Map

Zappos Insights Headquarters

FAQs

Q.) Can I meet with other departments?

A.) The 2 Day Boot Camp events has a set agenda.  The presentations should address most of your questions, but we can try to get additional questions answered for you.

Q.) Do you cover travel?

A.) Travel is not covered for the events.

Q.) Are meals included?

A.) Breakfast, lunch, dinner, and snacks are included along with a happy hour at the end of the event.

Q.) What is the dress code?

A.) There is no dress code. Please dress comfortably to have a great experience!

Q.) Do you provide transportation?

A.) Complimentary shuttle service is provided during the days of the event to and from the Zappos Family office only.

Q.) What departments do I learn from? 

A.) You'll meet with HR and Recruiting, Pipeline/TrainingTeam, and the Zappos Customer Loyalty Team.

Q.) What is the agenda for the event?

A.) Please see the Agenda tab for more information.

Q.) Do you offer group discounts?

A.) Please call (702) 943-7879 or e-mail support@zapposinsights.com for more information.

Q.) Do you cover hotel accommodations?

A.) Two nights hotel accommodations are provided.  If you would like to arrive early or extend your stay, please make additional arrangements with the hotel.

View Schedules & Register

Price: $4,997 per person

View Cancellation Policy

"What you guys are doing is truly remarkable work, and I think you are going to play a big hand in helping change the way we all do business."

Rich Scott
Feelgoodz - National Accounts