Transform Your Culture!

Join us for the 3-Day Culture Camp to learn how we have created a fun and weird culture that has landed us on FORTUNE's 100 Best Companies to Work For® list six years in a row.  Creating a strong company culture can improve employee engagement, increase productivity, promote brand loyalty, and enhance financial performance.  Whether you are a CEO of a multi-national business, HR Guru, Customer Service Champion, Culture Chief, or Business Leader looking to strengthen your company culture, the 3-Day Culture Camp is for you.

What is Covered at Culture Camp?

  • Establishing Core Values
  • Zappos WOW Customer Service Philosophy
  • Q&A with CEO Tony Hsieh and 'No Title' Fred Mossler
  • Hiring for Culture Fit
  • Live Call Shadowing with the Customer Loyalty Team
  • Q&A with Head of Finance Mike Akrop and CTO Brent Cromley
  • Employee Engagement and Happiness
  • Employee Benefits and Wellness
  • Coaching and Goals Program
  • Employee Development and Training
  • Onboarding and Culture Immersion
  • Q&A Sessions with Department Leaders

What's Included?

  • 4 Nights Hotel Accommodation
  • Attendance of the Zappos All Hands Meeting
  • Daily Breakfast and Lunch
  • A night of dinner and drinks with the Zappos Insights Team
  • Tours of the Zappos Campus and Downtown Las Vegas
  • Meet and Greet Happy Hour on Day One
  • Transportation provided to and from the event
  • Full Immersion into the Zappos Culture


$6000 per attendee

Please email to inquire about group rates and non-profit pricing.


August 10th-12th, 2015August 12th-14th, 2015November 9th-11th, 2015

Zappos Boot Camp

@ The Zappos Campus in Downtown Las Vegas



Day 1 (Evening before Event)

Day 2

Day 3

Day 4

Optional Downtown Tour Check-in/Breakfast Check-In/Breakfast Books/Breakfast
Meet and Greet Happy Hour Welcome and Team Intro ZCLT Management Breakout Sessions
  Tour of Zappos HQ Listen to Live Calls with ZCLT Start/Stop/Continue Activity
  Vision & Values Discuss Live Calls Lunch
  HR & Recruiting Lunch/CLT Mixer Zappos Family All-Hands Meeting
  Lunch Q&A with Mike & Brent Final Debrief
  Debrief/Crafting Questions Q&A with Tony & Fred  
  New Hire Training Benefits/Engagement/Coaching  
  Grid Activity Quality Approach with TLC  
  Dinner with the Zappos Insights Team ZapposU  
  *Agenda subject to change  

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