TO OUR AMAZING ZAPPOS INSIGHTS FAMILY,
“The reason most companies don’t focus as much as they should on customer service or company culture is that the ROI is usually 2-3 years down the line.”
– Tony Hsieh
It's during the toughest times when living your values may be the hardest... But never more important. We are all facing unprecedented times and with that comes an ever-growing list of difficult decisions for businesses to make. Many companies are currently fighting for survival and those that succeed will succeed because of their commitment to their values and their commitment to their people. This is the time to make decisions based on your values and the wellbeing of our most valuable asset, PEOPLE.
Zappos Insights is committed to helping the community during the Covid-19 pandemic. So while our campus is currently closed and most of our staff is working from home, we wanted to share some of the things that Zappos is doing to stay connected and keep culture and service top of mind.
-Your Friends from Zappos Insights