1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Liittle Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relations with Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble
As our companies grow, it has become more and more important to explicitly define the Zappos Family ("Zappos") core values from which we develop our culture, our brand, and our business strategies. With so many new employees joining Zappos as we grow, we want to make sure that everyone is on the same page and acting consistently with what we want our companies to be all about.
Please download the rest of this document to read about the Zappos Family core values in detail.