Holacracy and Self-Organization

Zappos has been using Holacracy for quite some time now, but our experiences with it have been largely shrouded in mystery to the outside world. What better way to know about what is happening in Zappos with regards to Holacracy and Self-Organization than for us to share that with you ourselves? We will be providing you with insight into our own successes and struggles and tips we share with employees in the hopes that this information will help others more effectively transition to a self-managed, self-organized company structure.

If you want an even more in-depth understanding of what self-organization looks like, you can sign up for our one-day Self-Organization experience. We appreciate your interest in this journey and look forward to sharing it with you!

Holacracy at Zappos

What is Holacracy?

According to Holacracy.org, Holacracy is a comprehensive practice for structuring, governing, and running an organization. It replaces today’s top-down predict-and-control paradigm with a new way of achieving control by distributing power. It is a new “operating system” that instills rapid evolution in the core processes of an organization.

Why Holacracy?

"Research shows that every time the size of a city doubles, innovation or productivity per resident increases by 15 percent. But when companies get bigger, innovation or productivity per employee generally goes down. So we're trying to figure out how to structure Zappos more like a city, and less like a bureaucratic corporation. In a city, people and businesses are self-organizing. We're trying to do the same thing by switching from a normal hierarchical structure to a system called Holacracy, which enables employees to act more like entrepreneurs and self-direct their work instead of reporting to a manager who tells them what to do."

– Tony Hsieh

How Does Holacracy Work?

Visit http://holacracy.org/how-it-works to learn how Holacracy works.

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Press on Holacracy

Here's how the 'self-management' system that Zappos is using actually works (Business Insider)

Making Sense Of Zappos And Holacracy (Forbes)

Holacracy Is Not What You Think (Medium)

How Zappos will run with no job titles (CNN Money)

Should We All Adopt Holacracy?
(Medium)

How Medium Is building a New Kind of Company with No Managers
(Firstround)

Five Misconceptions About Holacracy
(Medium)

Zappos Does Away With Bosses-5 Things You Need to Know
(Corporate Learning Network)

No Managers Required: How Zappos Ditched the Old Corporate Structure for Something New
(Fast Company)

Zappos Gives Corporate Structure the Boot
(Fox News)

Is Flat Better? Zappos Ditches Hierarchy To Improve Company Performance
(Huffington Post)

Holacracy: The Hot Management Trend for 2014?
(Mashable)

Tony Hsieh and Evan Williams Use Holacracy: Should You?
(Strictly VC)

Holacracy or Bust! Zappos takes On New Management Style
(Tech Cocktail)

The Next Big Thing You Missed: Companies That Work Better Without Bosses
(Wired)