Below are key learnings from the article ‘Adapting Change to Fit Complexity’, written by Dawna Jones, published on the Huffington Post.
Below are key learnings from the article ‘Culture is not the Culprit’, written by Jay W. Lorsch and Emily McTague, published in the April 2016 issue of Harvard Business review.
“Pursue Growth and Learning” is one of our 10 Core Values here at Zappos.com. We made the decision to frame our Core Values as actionable statements to help us all remember that the intent with Core Values should NOT just be to use them as a marketing tool or to hand them out to new hires on their first day. Nope, in order for Core Values to work, you’ve got to LIVE and COMMIT to them.
The sad and sticky workplace scenario: a coworker is dealing with a personal loss and you are struggling with how best to help them. What do you do? Should you jump in and somehow show support or is the best approach to do and say nothing, for fear of doing the wrong thing? Perhaps they just “need their space” or you may be concerned that it is too personal an issue for the office.
It began like any other sweltering hot July day in Las Vegas, but this wasn’t just any old day. There was change a-comin’. Big news! Yep, on July 22,2009, Amazon.com acquired Zappos.com. (Insert loud, scary “duh, duh, duh!!!” music here.) OR as our CEO Tony Hsieh referred to the dealio in an email to the company: “Zappos and Amazon sitting in a tree…”