Culture Exchange

It’s a core value #2 kind of day. That’s right — we’re embracing and driving change with the move of our new and improved blog, Beyond the Box! Here, you’ll get the inside scoop on everything you love about Zappos. From captivating culture and community posts to lifestyle stories, and more! Don’t you worry. Previous blog posts can still be found on Zappos Insights, so old links will continue to work. However, any new content will be published to Beyond the Box.

Putting The Power In Empowerment


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When you think of the word empowerment, what comes to mind?
Inside the Zappos Family, empowerment is how all employees conduct business.  They are able to make decisions to "Deliver Happiness" both internally and externally, and have the full trust from senior leadership to do so.