The term ‘culture fit’ has become commonplace in today’s workplace, but what does it really mean? With all the investment that organizations put into the training and retention of new hires, hiring the right person is crucial from the get-go. Tools such as culture fit interviews can help companies - and applicants - find the right fit.
Few experiences induce more fear and dread than that of the job interview. Ironic, isn’t it? ‘You have a job opening! I want that job! Let’s make this happen!’ Ah, if only it were so easy. Quite the opposite, the interview process itself is anything but easy for either party, and can often make people feel anything but themselves. Countless interview tips and tricks exist for hopeful applicants to pore over, from attire to speech to body language. So as a recruiter, how do you get a candidate to relax and be themselves so that you both can make the most out of the interview process?
If you follow @InsideZappos on Twitter, you may already be familiar with our Recruiting Team’s regular tweet chats. CEO Tony Hsieh joined in for the rapid-fire fun during today’s chat.
You may have heard the news recently about Zappos' exciting new recruiting strategy! Mike Bailen, Senior HR Manager, talks about how doing away with job postings came about.
Last week Jobvite featured the Zappos Family in a webcast “Weird, Authentic and Fun: The Zappos' Family Take on Recruiting and Social Media." Cheryl Anne F., HR Project Manager and Drew K., Sourcing Specialists from Zappos.com, Inc. shares insights, the evolution of Zappos recruiting, and tools they use to search for talent. Check out the webinar in the video below. You can also download the slides.
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Great culture leads to employee happiness. The same way a toxic culture leads to unhappiness. Happy employees means higher engagement, profitability, and low turnover.
Our culture would not be what is it today without the people, past and present. We are all protectors and cultivators of the Zappos Culture; it's what makes it unique and something that changes every day.
I love that I get to be me all day. The culture encourages you to be the same person you are at work as you are at home. I don't have to pretend to be something I'm not, which makes Zappos a comfortable place to be.
Every company has a unique culture that's all their own. Just like every person has their own personality, every company has their own culture. Building a culture is a special process that can't be taken lightly. It's the responsibility of every employee to represent and foster culture.
Work can be fun! We have 2 annual parties at Zappos. Our Vendor Party where we invite all of our brands to thank them and celebrate our partnership. And, our employee holiday party. Past epic party themes have ranged from Mardi Gras and old-school hip-hop to a Hawaiian luau at a waterpark. Each has had its own twists and tricks to surprise and delight partygoers. This year, we invited our vendors to run away with us to the “Untamed Circus."
Your culture doesn't stay the same, it will continue to evolve. Having a defined set of values will serve as your guide to continue your culture's growth and evolution in a positive direction.
Not Always Measured
A strong culture means lower employee burnout and therefore, lower turnover. It leads to higher employee engagement and higher profitability. But really, companies should focus on their culture because it matters. Because it's just the right thing to do. To quote Tony Hsieh, "Just because you can’t measure the ROI of something doesn’t mean you shouldn’t do it. What’s the ROI on hugging your mom?"
Companies and employees worry about work-life separation or work-life balance. But why? Wouldn't you rather be a company where your employees easily combine their full self into everything they do? Wouldn't you rather work for a company whose focus on culture allows your job to integrate with your life? It shouldn't be a struggle to find a balance between life and work where you are truly fulfilled and happy.
Your vendors have the same objective as you: to sell their product, be successful in their work, and maybe have some fun while doing it. Something unique that Zappos does is allow brand representatives access to all the same sales and inventory information on their products that Zappos has. By working as a team, by partnering, you are setting the stage for success!