Thanks For All Of Your Concern, But…


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Originally published on his own personal Medium blog, Matt shares his take on all the changes happening around the office. 

Zappos Journey To Self-Management: We Don’t Have It All Figured Out!



 It’s a few months into our self-organization journey and it’s safe to say we don’t have it all figured out. Not even close. And you know what? That’s ok!

A Memo From Tony Hsieh



"If everyone is moving forward together, then success takes care of itself.” Henry Ford

An email from our CEO was recently sent to our employees that has many people interested in the future of Zappos. To understand the following memo, one must understand the steps leading up to this groundbreaking decision for the company. In 2013, Zappos implemented Holacracy, a system that removes traditional managerial hierarchies allowing employees to self-organize to complete work in a way that increases productivity, fosters innovation and empowers anyone in the company with the ability to make decisions that push the company forward.