·Learn why/how to create Core Values that define your company
· Lessons on how to hire and fire employees by the Core Values
· Modules on leadership development and on-boarding to develop your leaders in-house
· Learn how to go above and beyond to WOW your customers with world-class customer service
· How to keep your team members engaged and feeling empowered
· Learn the Zappos Family approach to leadership, how leaders are developed in-house, and leverage points for leaders in your organization
· Downloadable audio, video, and PDF document Toolkits to assist you in cultivating your company culture.
· Culture Labs from Zappos Insights event attendees informing you how they were able to implement their takeaways from the events into their company
· Interviews with culture experts who influence us at Zappos.com, Inc.