Speaking Engagements

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Have Zappos Insights Present at Your Event!

If your company is interested in learning more about how to improve company culture, enhance employee engagement, or knock the socks off your customers, we're here to help!  We love to share how the Zappos Family delivers happiness to customers, employees, the community, and vendors - all while remaining profitable. And the best part? We come to you!

Speakers

Jon Wolske

Culture, Customer Service

Erica Javellana

HR, Culture, Employee Relations, Employee Engagement

Hollie Delaney

Human Resources, Leadership, Holacracy

Rob Siefker

Customer Service, Customer Satisfaction

Alex Genov

User Experience, Customer Research

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Why Zappos Insights?

Our unique culture and WOW customer service philosophy have landed us on the FORTUNE 100 Best Companies to Work For® list six years in a row, the WorldBlu Most Democratic Workplace list, and the J.D. Power Customer Service Champions list.  Zappos Insights was created to share the Zappos Culture and to inspire positive change in the workplace.

Customized Presentation Topics

Whether you are trying to inspire your company to create a service-based culture, or establishing company core values,  we can create a presentation specifically for your event.  Popular presentation topics include:

  • Creating a Culture of Service
  • Employee Engagement
  • Committable Core Values
  • Customer Experiences to create word of mouth marketing