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Head of AI/ML Research and Platforms

Ameen Kazerouni

If you are interested in having a keynote speaker share how Zappos is using machine learning & AI to impact customer experience, Ameen is the speaker for you!

Request Ameen


Ameen Kazerouni

Ameen currently leads the machine learning & AI research initiatives and engineering platforms at Zappos. Over the course of his career he has had the opportunity to use machine learning in a variety of fields ranging from clinical research, medical imagining, data warehouse design, and now e-commerce. His core areas of interest shifts depending the problem he is tackling and he is currently focused on the challenges of pushing machine learning research solutions into scalable customer facing production environments. Under his guidance the "Machine Intelligence" organization at Zappos has grown to own areas like forecasting, pricing, search, taxonomy, personalization, sizing and a lot more. A core tenant of the team is, "Build experiences not algorithms", which drives the team to put forward scalable solutions with measurable impact on the core customer experience at ( In his free time Ameen enjoys keeping up to date with the latest methods in Artificial Intelligence, the newest Comedy Specials on Netflix, burning his savings on expanding his Smart Home and reading papers on the strides being made in Quantum Computing and pretending like he understands them.

Speaker Interview

Presentation Topics

  • Learn how Zappos instilled a culture of experimentation and AB testing
  • Learn how Zappos takes Machine Learning from research to the customer
  • Learn how Zappos leverages ML/AI to generate a tangible ROI while elevating the customer’s digital experience
  • Learn how to build an ML organization from the ground up
  • Walk through the software and hardware stack of Zappos’ ML organization

Previous Engagements

  • eTail Palm Springs (Palm Springs, CA) 2.24.2020
  • How Search Works, Dubstech (Seattle, WA) 11.25.2019
  • Harman Tech Forum (Las Vegas, NV) 10.10.2019
  • TWIMLcon (San Francisco, CA) 10.1.2019
  • VentureBeat Transform 2019 (San Francisco, CA) 7.10.2019
  • Ai4 Retail (New York, NY) 6.24.2019
  • AI & Big Data Expo (Santa Clara, CA) 11.29.2018

Request Ameen to Speak at Your Event