Reservoir

The Zappos Insights Team

It all started when Tony decided to be completely open and transparent about how the Zappos Family does business. So many businesses not only wanted to learn the "what," they wanted to learn "how" we do what we do. So, we assembled our crack commando force team and launched Zappos Insights (ZI) to give you all the tools you need to develop the culture you desire.

Check out the team below.

Tony Hsieh

Tony Hsieh

CEO of Zappos.com, Inc.

Zappos Insights was Tony's idea! He wants everyone to love their work.

Mike

Mike

Web Administrator

Mike quarterbacks the Zappos Insights Web site to make it easy and accessible for our guests.

Augusta

Augusta

Life/Goals Coach

Augusta will help "you" focus on your personal values and discover your higher purpose to achieve your goals.

Jon

Jon

Culture Evangelist

Jon presents to companies by taking the culture show on the road.

Marissa

Marissa

Mission Control

Missy is the operations analyst for Zappos Insights.  She helps the team do more with less through numbers.

Crystal

Crystal

Secret Service Agent

Crystal creeps on the down low of logistics, taking care of our customers by kickin' stats and taking names.

Emaile

Emaile

Events Samurai

Emaile is behind the scenes making sure you have a WOW experience before you even know it!

"What you guys are doing is truly remarkable work, and I think you are going to play a big hand in helping change the way we all do business."

Rich Scott
Feelgoodz - National Accounts